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A new experience can be unpleasant unless the rider's comfort is secured. Perhaps a first high-speed trip on the autobahn would be less daunting if riders listened to soothing music or watched a humorous video.
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Hospital outpatient departments are seldom much better. You show up for an appointment, and you are lucky if you see the physician within an hour of the scheduled time. While you are in the waiting room, chances are good that one or more of the people will be sneezing, coughing, and wheezing in a good imitation of having contracted a fatal plague. You begin to wonder why you came.
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