hollister france Train the Trainer - The Questione

The College of Public Speaking offers a wealth of experience and success in its Training the Trainer Programme and runs courses [url=http://www.gotprintsigns.com/hollisterpascher/]hollister france[/url] and workshops regularly in London and the South-East of England. Train the Trainer Training the Trainer
Training The Trainer - The Questioner's Art
Questions are a key communication tool. If you don't ask, - how are you supposed to find out?
As [url=http://www.gotprintsigns.com/hollisterpascher/]hollister[/url] trainers, we spend a lot of time reassuring our students that if they are in any doubt about anything - please ask. And so we use phrases like 'The only stupid question is the one you don't ask!' and 'Don't be afraid to put your hand up.'
As [url=http://www.msc-sahc.org/moncler.asp]moncler pas cher[/url] trainers ourselves, however, using questions is the best way of finding out how we are doing, how the students are [url=http://www.rtnagel.com/louboutin.php]louboutin[/url] doing, and whether we are on track with the training.
As well as being used to find out or test understanding, questions can be used to build relationships with the students and can be used as a form of thermometer to check the temperature of the room and to make sure everybody is happy or keeping up.
I am sure [url=http://www.lcdmo.com/hollister.php]hollister france[/url] that we are probably all aware of the 2 basic forms of question - 'Open' and 'Closed', are we not?
Open questions, in simplest terms, start with; What, Why, When, How, Where and Who, and therefore should extract a bit more of an answer than a simple 'Yes / No'
Closed questions usually start with a verb and therefore will more than likely be answered (or dismissed)'Yes' or 'No'.
There are 4 reasons you may wish to ask a question in a Workshop or Training Session:
1 To gain attention
2 To give or gain information
(Note above: I structured the definition of Open and Closed questions in terms of a question, to which I chose to 'assume' everybody already knew the answer).
3 To get people thinking (Maybe challenging previous thinking or giving a simple task to solve) 4 To determine [url=http://www.getconversational.com]hollister pas cher[/url] direction or get feedback. ('Does that make sense?' 'Are we OK?' 'Am I going too fast?')
And there are 4 styles of Workshop Question
1 Directed to a specific person (This can be dangerous, as it reminds most of us of a time at school when a [url=http://www.1855sacramento.com/peuterey.php]peuterey outlet[/url] teacher fired questions to which we either did not know the answer - or worse, [url=http://www.rtnagel.com/airjordan.php]nike air jordan pas cher[/url] we were not even listening, - and so were made to feel [url=http://www.mansmanifesto.com]doudoune moncler[/url] quite stupid. One way [url=http://www.gotprintsigns.com/monclerpascher/]doudoune moncler pas cher[/url] of overcoming this is to prepare an individual or a group of people [url=http://www.1855sacramento.com/woolrich.php]woolrich bologna[/url] by saying for instance: 'In a moment I am going to ask you a specific question on this.' That way any unnecessary embarrassment should be avoided.)
2 Directed to the whole group (Less threatening, but the potential danger is that you always get the same person answering, and those who want to hide, or not participate at all, can slip quietly into the shadows.)
3 Relaying a question from an individual back to the group (Specific questions directed to you, the trainer, have the danger of becoming a two way conversation and so shutting out other participants and therefore at the same time giving them an excuse for letting their attention [url=http://www.rtnagel.com/airjordan.php]jordan pas cher[/url] wander. So referring the question to the room keeps everyone involved. It is also a good way of testing how well things are sinking in.)
4 Relaying a question back to the questioner (Some people ask a question just for reassurance. And relaying the question straight back to the questioner allows them quickly to settle the issue in their mind and move on.)
Marrying the good use of questions with keen listening skills are the key signs, not just of a good trainer, but of a good all-round communicator.
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